Discover Exclusive Harley Davidson Fashion & Lifestyle Products

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Harley Davidson Apparel

Harley Davidson Footwear

Harley Davidson Accessories

Harley Davidson Home and Lifestyle

Frequently Asked Questions - MartyRider.com

About MartyRider

What is MartyRider?

MartyRider is a premium online retailer specializing in Harley Davidson-inspired apparel, accessories, and lifestyle products. We offer exclusive styles and unique merchandise created for motorcycle enthusiasts, bikers, and Harley Davidson fans who want to express their passion through fashion and home décor.

What products does MartyRider offer?

Our collection includes premium leather vests, polo shirts, Hawaiian shirts, tank tops, baseball jerseys, dresses, footwear (custom Crocs, flip flops), accessories (leather bags, tumblers, caps), and home décor items (bedding sets, rugs, beach towels).

Ordering & Production

Are MartyRider products made-to-order?

Yes, all MartyRider products are custom made-to-order specifically for you, ensuring premium quality and attention to detail for every item.

Can I modify or cancel my order?

You can modify or cancel your order by emailing [[email protected]] with your order number, but only within 4 hours on weekdays or 12 hours on weekends. A 30% management fee applies to approved cancellations.

Shipping & Delivery

How long does shipping take?

Total delivery time includes:
Processing: 3-6 business days (custom production)
Standard Shipping: 10-12 business days
Express Shipping: 7 business days
Total Standard Delivery: 13-18 business days

Do you offer free shipping?

Yes! FREE Standard Shipping on:
– Orders over $99 within the United States
– Orders over $200 for international orders

Where do you ship?

We ship to all 50 U.S. states and 100 countries worldwide using USPS, FedEx, UPS, DHL, or YunExpress.

How can I track my order?

You’ll receive a tracking number via email once your order ships. Use this to monitor your delivery progress.

Returns & Exchanges

What is your return policy?

We offer a 100% workmanship guarantee. We typically don’t accept returns for user error (wrong size, design, or color selection), but will replace items that are:
– Flawed or defective
– Poor print quality
– Different from what was originally shown

How do I request a return or replacement?

Email [[email protected]] with photos of the product and detail shots. Our team will review and provide a replacement or return address if approved.

Who pays for return shipping?

Customers are responsible for return shipping costs. Shipping costs are non-refundable and will be deducted from any refund.

How long do refunds take?

Please allow 3-5 business days after we receive your return for the refund to appear in your account.

Customer Service

How can I contact customer service?

– General inquiries: [[email protected]] or +1 (325) 188-8419
– Returns/Refunds: [[email protected]]– See more at: Contact Us

Do you offer shipping insurance?

Yes, we offer Delivery Guarantee shipping insurance for $2.95 that covers damage, theft, lost packages, and weather damage. Contact us within 48 hours if issues occur.

What about international customs fees?

International customers may be responsible for customs fees, duties, or taxes charged by their local government. These are not included in our prices.

Have more questions? Contact our customer service team at [email protected] or call +1 (325) 188-8419. We’re here to help you find the perfect Harley Davidson-inspired products!

Worldwide Shipping

Worldwide Shipping

Secure Payments

Secure Payments

Free Return

Free Return

Local Support

Local Support